Phone Mystery Shopping

Ex-lawyer and herb-shop proprietor China Bayles is investigating the mystery of retired Texas Ranger shot dead with his wife's gun, and, at the same time, trying to sort out some mysteries about her own relationship, after she overhears a suspicious phone conversation. and mystery publications.

THE LIFE OF THE PARTY WAS JUST FOUND DEAD It was billed as the biggest literary event of the season. McKinley Montague, the handsome, enigmatic author of sensational serial-killer novels, was to make a rare book-signing appearance at the grand opening of London's newest superbookstore. But the author never arrives -- and word quickly spreads that Montague is dead, the victim of a mysterious boating accident. Publisher Alex Plumtree is shocked by McKinley's sudden passing. Yet even more disturbing is the encounter Alex has in a local coffee shop with a reporter that very night. First the scribe reveals he received a tip that McKinley's own publishers had him murdered to boost his sales. Seconds later, a bullet shatters the cafe's window, missing the pair by inches. The shooting is only the first of many bizarre incidents, unexplained deaths, and troubling phone calls. And with his own life hanging in the balance, Alex wonders if McKinley's demise was just the opening chapter in London's deadliest literary season ever....

Mystery shopping - Mystery Shopping is a (market) research method that is used in order to analyse the quality of consumers' experiences when carrying out a particular transaction. Usually a researcher will disguise himself as a consumer and will access a certain service that is offered.

Mystery shopper - A mystery shopper is a freelance, professional shopper hired by large retail, restaurant, and movie theater chains to check up on their local stores, in order to make sure that customer service is good, stores are clean, etc. Mystery shopping services are also used by banks, hotels, casinos, and other service providers.

Phone strap - A phone strap, cell phone strap, or mobile phone strap, was originally a string or loop to help the user hold their cell phone, which was invented and became popular in Japan (called a "keitai strap" in Japanese).

Phone monkey - The term "phone monkey" derogatively refers to a receptionist or secretary charged with receiving or vetting phone calls that are intended for a person higher up in the organisation, usually a professional person such as a lawyer or surgeon. Because of the high value placed upon the latter person's time, most organisations strive to minimise direct phone contact from incoming callers (generally clients) and instead try to have the phone monkey relay messages or deal with administrative tasks to the ...

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